Scope. Choco is a social chat app intended for adults (18+). We do not knowingly allow minors to use Choco. These standards describe our measures to prevent, detect, and respond to child sexual exploitation and abuse (CSEA) and child sexual abuse material (CSAM).
1) Prohibited content & behavior
- Any content that sexualizes minors or depicts CSAM/CSEA is strictly prohibited and will result in immediate account termination and reporting to authorities.
- Grooming, solicitation of minors, attempts to obtain sexual imagery from minors, or facilitating such behavior is prohibited.
- Sharing, requesting, or linking to CSAM is prohibited. Zero‑tolerance policy applies.
2) Age controls (18+)
- Users must confirm they are 18+ during onboarding. Accounts may be suspended when age is uncertain or reported.
- We may request additional verification if we suspect underage use.
3) Detection & moderation
- In‑app tools: users can block and report from profile or chat screens.
- Prioritization: reports that mention minors/CSAM are escalated for immediate review.
- Automated signals: anti‑spam heuristics, keyword signals, and rate limits may be used to detect abuse and temporarily restrict accounts pending review.
- Content under review may be hidden or removed while assessed by moderators.
4) Reporting & escalation
If you encounter content or behavior involving potential CSAM or risks to children, please use the in‑app Report action or email our dedicated contact at choco.kulisg@gmail.com.
- We remove prohibited content, suspend accounts, and preserve relevant data for lawful requests.
- We will promptly report apparent CSAM to appropriate authorities in accordance with applicable law.
5) Cooperation with authorities
- We cooperate with lawful requests from law‑enforcement and child‑protection agencies in jurisdictions where we operate.
- We preserve records consistent with applicable law and our retention policy to support investigations.
6) User privacy & data handling
- We minimize data collection; messages are encrypted in transit.
- We process reports and enforcement actions consistent with our Privacy Policy and Terms of Service.
- Users can deactivate accounts and request deletion at any time; confirmed deletions are permanent after the retention window.
7) Contact
Dedicated contact for child safety and CSAM matters: choco.kulisg@gmail.com
8) Updates
We may update these standards to reflect product or legal changes. Material updates will be posted on this page.